Can’t see yours? Ring us and ask
Questions,
Answered Straight.
Call for a price & arrival time 24/701623 325123Day or night, seven days a week“Absolutely amazing service!”
Getting to you
How quickly can you get to me?
On an urgent job, 60 minutes or less. You get a proper time when you ring, and if we can't get to you quick enough we'll say so.
Are you really 24/7?
Yes. Nights, weekends and bank holidays.
Do you cover my area?
All of Nottinghamshire and a bit beyond — Mansfield, Nottingham, Newark, Worksop, Chesterfield, Doncaster, Rotherham, Lincoln, Retford, Grantham and everywhere in between. Ring us with a postcode or a road name and we'll tell you. If we can't get to you, we'll say.
I don't know exactly where I am — is that a problem?
No. We'll text you a link. Tap it and your phone tells us where you are.
Is it safe to wait in my car?
Not with fast traffic going past. Get out on the side away from the road and wait behind the barrier or up the verge. On a quieter road, stay in the car with the hazards on, or get onto a safe verge. We'll talk you through it.
Price and paying
How much does it cost?
It depends on the tyre, where you are and how urgent it is. The tyre price includes fitting, valve, balancing and disposal. Urgent jobs have a call-out on top. You hear the full price on the phone before you say yes.
Do I pay anything up front?
Not before you've heard the price. Once you say yes, we check the tyre and the van, then text you a card link to confirm. Nothing's charged until you've confirmed.
How do I pay?
By card, from a link we text you. Apple Pay and Google Pay are fine.
Do you take the old tyre away?
Yes. Disposal is in the price, along with the fitting, a new valve and balancing.
The job
Will you have my tyre size?
Nearly always. Common sizes are on the van. Anything else we pick up on the way. If it needs ordering in, we'll tell you and give you a time.
Do I need to know my tyre size?
Not for a car or van — give us the reg and we look it up. For a caravan or trailer, read it off the side of the tyre; it looks like 185/70R13.
Can you repair a puncture instead of fitting a new tyre?
Often, if it's a nail or screw in the middle of the tread and the tyre hasn't been driven on flat. Repairs are booked from tomorrow onwards, for customers within about 10 miles of us. If you're stuck now, it's a new tyre.
Cars only, or do you do caravans and vans too?
Cars, vans, caravans, motorhomes and trailers. Not motorbikes, tractors or lorries.


